Spire Scout business information
Contact Spire Scout
Email is the best way to reach us about your service, subscription or personal information.
Version 2026-08-31 · Updated 31 August 2026
Customer support
Please include your business name and the email used for your subscription. Do not email card details, passwords or identity documents.
Free assessments are processed between 08:00 and 20:00 every day, UK time. This is not a promise of an immediate support response.
Manage your subscription
Use Stripe's secure Customer Portal to update your payment method, view invoices or cancel future renewals. Cancellation takes effect at the end of your current paid billing period.
Business identity and legal correspondence
Spire Scout is operated by Richard Baker as a sole trader, trading as Spire Scout. Spire Scout is not a limited company and is not currently VAT registered.
Richard Baker trading as Spire Scout31 Peterdale Close
S43 1LP
United Kingdom
This address is provided for business and legal correspondence. Spire Scout is an online service; there is no walk-in customer service at this address.
Cancellations and complaints
Email us from your purchase email address with the subject “Cancellation” or “Complaint”. Cancellation stops future renewals and normally leaves the paid period available. See our Cancellation and Refund Policy for details and your legal rights.
Privacy requests
Email spirescout@gmail.com with the subject “Privacy request”. Read our Privacy Notice for how information is used and your rights.